We want you to know how much we appreciate the TLC and expert attention to all the details that went into your planning our 3-day extension (June 20-22) to Victoria Falls, especially the June 19 pre-night stay in the Johannesburg area and transfer service to and from the airport.  The African Rock Hotel stay was delightful in every way; Eugene was extremely helpful in taking care of all our needs. We will reccommend that hotel whenever possible without hesitation.   
Thank you again for your kind and efficient handling of all of our arrangements; PLEASE forward this to your supervisor to let him or her know how much you are appreciated.

Best regards,
Mary and John Humke